Ryan's Play, INC, Privacy PolicyIf you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us.
1. IntroductionRyan's Play, INC, develops and publishes social games for the web and mobile devices. “Ryan's Play” or “RP” “we” or “us” refers to Ryan's Play, INC and the RP Corporate Family in this Privacy Policy. The RP Corporate Family means Ryan's Play's, INC, subsidiaries, parent companies, joint ventures and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers and directors. This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, RyansPlay.com and/or the other domains provided by RP together referred to as “Services.” This Privacy Policy describes:
If you do not want RP to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play RP games or use RP Services. 2. Information We Collect and How We Collect ItInformation About You That We Get From Social Networks (like Facebook) If you play RP games or access any of our other Services on a social network like Facebook, RP receives certain information about you from the social network automatically. The information we receive depends on the RP game you’re playing, the social network, and your privacy settings and your friends’ privacy settings on that social network. For example, RP may collect and store some or all of the following information provided by the social network:
If you access our Services from a social network, you should also read that social network’s terms of service and privacy policy. If you are unclear about what information a social network is sharing with us, please go to the social networks where you play our games to find out more about their privacy settings. Cookies and Automated Information Collection
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
In some cases, we will connect this information with your social network ID or RP user ID. Please note that companies delivering advertisements on our Services may also use cookies or other technologies as described below in Third Party Advertising Including Tailored Advertising and Analytics, and those practices are subject to those companies’ own policies. For more information on how to limit the types of cookies you allow, please see Opting out of Cookie Tracking. Other Information from Your Mobile Device
If you want to adjust your privacy preferences on your mobile device, please see How to Access, Update and Manage Your Information. Information About You That You Share With Us Directly Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), that other RP players can see. Your player profile may include information like:
Certain information in your RP profile will be publicly accessible on RP websites that offer direct access to RP games, including:
Your RP player ID number used to identify your account and player profile will appear in the URL of your profile page. It will only allow access to information you make public in your settings. Information About Your Contacts Information You Generate Using Our Communications Features
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on RP servers to make use of them to protect the safety and well-being of our players and RP rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver contextual advertising. Payment Information Customer Support Correspondence Information You Give Us For Text Messaging Services Other Sources If you would like to learn more about how we keep your information secure, please see Security of Your Information. 3. How We Use the Information We CollectThe main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
One important use of your information is communication. If you have provided your e-mail address to RP we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status such as “submit play”. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages. 4. How We Share Your InformationWe may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, and advertising, and other business purposes. Your Consent Friends and Other RP Players Third Party Advertising Including Tailored Advertising and Analytics We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent. When advertisers or ad networks place ads in our Services, they may collect or we may share the following types of information from within our Services:
The information collected may be used to:
Advertisers or ad networks may collect this information through the use of tracking technologies like browser cookies and web beacons, and they may use a single tracking technology or multiple tracking technologies at the same time. Please note, after clicking on a third party advertisement, you may no longer be on a site hosted by RP or the social network through which you are playing RP games. If you do not want to receive tailored in-application advertisements from third parties, please see How to Access, Update and Manage Your Information. Safety, Security and Compliance with Law
Third Party Service Providers Sale or Merger 5. How to Access, Update and Manager Your InformationInformation We Receive From a Social Network Where You Play Our Games or From Your Mobile Device Once RP receives your information from a social network or your mobile device, that information is stored and used by RP in accordance with this Privacy Policy. You may access and update that information as described below. Accessing and Updating Your Information Held by Ryan's Play, INC Stopping Use of Your Information Opting Out of Geolocation Opting Out of Ongoing Collection of Information About Non-RP Apps You Have On Your Device Opting Out of Promotional Emails from Ryan's Play, INC Opting Out of Other Communications When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page. Opting Out of Third Party Tailored Advertising
These opt-out tools are provided by third parties, not RP. RP does not control or operate these tools or the choices that advertisers and others provide through these tools. In addition, if you do not want to receive tailored in-application advertisements from third parties that relate to your interests in apps on your mobile device, you may opt-out by adjusting the ad tracking settings on your device. You can also reset the “Advertising Identifier” (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous “Advertising Identifier.” Further, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that offer to provide you with control regarding the collection and use of cross-app data for tailored advertising. Like the opt-out tools mentioned above for web, these mobile opt-out tools are provided by third parties, not RP. RP does not control or operate these tools or the choices that advertisers and others provide through these tools. Please note that you may still receive advertisements from third parties within RP games even if you opt-out of tailored advertising but they will not be based on your activity across unrelated web sites or apps. Opting Out of Cookie Tracking If you disable cookies, you may lose some of the features and functionality of our Services because RP cookies are necessary to track and enhance your game activities. 6. California Online Privacy Protection Act NoticeAt this time, there is no general agreement on how companies like RP should interpret Do Not Track signals. RP does not currently respond to Do Not Track signals, whether that signal is received on a computer or on a mobile device. You can learn more about Do Not Track here. 7. Privacy Policies of Linked Third Party Services and AdvertisersOur websites and games may contain advertisements from Third Party Services, which are companies other than RP that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third Party Services. If you have any questions about how these Third Party Services use your information, you should review their policies and contact them directly. 8. Our Policies Concerning ChildrenOur websites and games are not for children under the age of 13 and we do not knowingly collect any personal information from children under 13. Children under 13 should not use our websites or games at any time. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records. 9. International Operations and Transfers Out of Switzerland and the EEAIMPORTANT: When you use Our Services, your data may be sent to the United States and possibly other countries. As part of our international operations, we may transfer data to our Affiliates (which means subsidiaries, parent companies, joint ventures and other corporate entities under common ownership with RP.) from time to time for our legitimate business purposes. For example, RP. provides certain services to its Affiliates. We store information about players and visitors to its sites on servers located in the United States, and we may also store this information on servers and equipment in other countries. Personal data collected within Switzerland and the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of Switzerland and the EEA. The data we hold may also be processed by employees operating outside of Switzerland and the EEA who work for us or one of our Affiliates or for one of our vendors. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident. 10. How Long We Keep Your InformationHow long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights. 11. Security of Your InformationWe implement appropriate security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. If you have an account registered directly with RP your profile information is protected by the password you use to access your RP account. It is important that you protect and maintain your RP account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your RP account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your RP games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your RP account and any social network account you have used to access our Services after you use it. When you sign into your RP account or enter payment information, we or our third party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information. While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at privacy@ryansplay.com (link sends e-mail). 12. Changes to Our Privacy PolicyIf we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on RyansPlay.com or its equivalent in-game, or by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other RP websites. You should periodically check www.ryansplay.com and this privacy page for updates. 13. Contact UsIf you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to privacy@ryansplay.com (link sends e-mail). All other inquiries should be directed to Ryan's Play, INC, Support Page. When submitting a watchdog complaint, please put www.ryansplay.com as the website and note the game and/or feature within the details. Ryan's Play, INC
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